Athletico

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Thank you for taking the time to learn about career opportunities at Athletico Physical Therapy. We are always looking for new talent with exceptional clinical and interpersonal skills, those people that stand out from the crowd and are truly interested in contributing and making a meaningful difference.

We encourage you to explore Athletico’s Careers to learn more about the employment opportunities available in your field. Please click on the job title for more information, and apply from that page if you are interested.

Athletico is an equal opportunity employer. Applicants will receive consideration for positions, without regard to age, marital status, military of veteran status, race or color, religion, sex (except when a bona fide occupational qualification), sexual orientation, or other characteristic protected by applicable law.

Qualified individuals with disabilities will also receive nondiscriminatory consideration, with due regard to whether they are able to perform the essential job functions of a position with or without reasonable accommodations.

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Job Locations US-TX-Plano
Post Date 11 hours ago(2/21/2024 4:09 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39598
Metropolitan Area
Plano, TX
Job Locations US-IL-Chicago
Post Date 14 hours ago(2/21/2024 12:44 PM)
Hours (Full Time) M-F 8 am-430 pm (can be flexible)    Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39587
Job Locations US-IL-Chicago
Post Date 14 hours ago(2/21/2024 12:56 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39586
Metropolitan Area
Hyde Park (East), IL
Job Locations US-VA-Norfolk
Post Date 1 day ago(2/20/2024 10:22 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location.   Schedule: Must have availability to work 8 hour shifts, Monday through Friday, 7:00 am to 7:00 pm   Starting Pay: $15.00 that comes with a comprehensive bonus plan      Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39573
Metropolitan Area
Norfolk, (Wards Corner) VA
Job Locations US-IA-Bettendorf
Post Date 11 hours ago(2/21/2024 4:03 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39568
Metropolitan Area
Bettendorf, IA
Job Locations US-IA-Des Moines
Post Date 1 day ago(2/20/2024 4:51 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39567
Metropolitan Area
East Des Moines, IA
Job Locations US-PA-Troy
Post Date 1 day ago(2/20/2024 5:54 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39528
Metropolitan Area
Troy, PA
Job Locations US-IL-Bloomington
Post Date 2 days ago(2/20/2024 9:25 AM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39527
Metropolitan Area
Bloomington, IL
Job Locations US-VA-Virginia Beach
Post Date 2 days ago(2/20/2024 9:11 AM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Schedule: Must have availability to work 8 hour shifts, Monday through Friday, 7:00 am to 7:00 pm   Starting Pay: $15.00 that comes with a comprehensive bonus plan    Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39526
Metropolitan Area
Virginia Beach (Haygood), VA
Job Locations US-NC-Raleigh
Post Date 2 days ago(2/19/2024 5:31 PM)
Position Schedule: Monday-Thursday 1pm-7pm Friday 10am-3pm       Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this part-time position: - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Commuter Benefits - Employee Assistance Program - Perks at Work Discounts - Home & Auto Insurance Discounts - Pet Insurance Discounts - Student Loan Resources   Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fufill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extrodinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39523
Metropolitan Area
Raleigh, North Carolina
Job Locations US-DE-Wilmington
Post Date 2 days ago(2/20/2024 9:12 AM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39518
Metropolitan Area
Wilmington (Elsmere), DE
Job Locations US-IL-Glenview
Post Date 2 days ago(2/19/2024 3:17 PM)
Hours (FT) 7am-3:30pm on Mondays & Thursdays 9:30 am-6 pm on Tuesday & Wednesdays 9 am-5:30 pm on Fridays   Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39508
Metropolitan Area
Glenview, IL
Job Locations US-VA-Fredericksburg
Post Date 3 days ago(2/19/2024 12:10 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location.   Schedule:Must have availability to work 8 hour shifts, Monday through Friday, 7:00 am to 7:00 pm.    Starting Pay: $15.00 with an additional bonus plan   Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39506
Metropolitan Area
Fredericksburg (Eagle Village), VA
Job Locations US-NC-Raleigh
Post Date 2 days ago(2/19/2024 3:15 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39505
Metropolitan Area
Raleigh (Forestville), NC
Job Locations US-VA-Norfolk
Post Date 3 days ago(2/19/2024 11:24 AM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39496
Metropolitan Area
Norfolk (Brambleton), VA
Job Locations US-IL-Elburn
Post Date 3 days ago(2/19/2024 1:12 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39490
Job Locations US-MI-Dearborn
Post Date 6 days ago(2/15/2024 5:06 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Scheduled Working Hours:  Monday:         10:30 am to 7:00 pm Tuesday:         7:00 am to 3:30 pm Wednesday:   10:30 am to 7:00 pm Thursday:       10:30 am to 7:00 pm Friday:             7:00 am to 3:30 pm   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fufill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extrodinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39460
Metropolitan Area
Dearborn, MI
Job Locations US-WI | US-WI-Burlington | US-WI-Hartford | US-WI-Grafton | US-WI | US-WI-Delafield | US-WI-Elkhorn | US-WI-Lake Geneva | US-WI-Milwaukee
Post Date 7 days ago(2/15/2024 12:05 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Regional Director, the Patient Experience Coordinator Float (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico. This position will provide front office support for multiple clinics locally.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - Additional hourly stipend for local travel - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Requisition #
2024-39436
Metropolitan Area
SE Wisconsin
Job Locations US-IN-Plainfield
Post Date 7 days ago(2/15/2024 8:58 AM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39433
Metropolitan Area
Indianapolis IN
Job Locations US-OH-Uniontown
Post Date 7 days ago(2/15/2024 12:58 PM)
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.   Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.   Benefits offered with this full-time position: - Medical, dental and vision (eligibility begins day one of employment) - 15 days PTO (accruing starts immediately upon hire) - 6 Major Holidays off plus 2 floating holidays yearly - Additional compensation oppportunities on top of base pay - *New for 2024* Adoption expense reimbursement - Physical Therapy Benefits - Fertility Benefits - Paid parental leave - Pre-Tax & Roth 401k (for 21+) with quarterly company match - Pet insurance discounts - Home & Auto insurance discounts - Student Loan Resources - Well-being programs (EAP and Headspace app) and more Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. - Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. - Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. - Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. - Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. - On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. - Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. - Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. - Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. - Provide general office, receptionist, and clerical support to assigned location. Qualifications: - Education: - High School Diploma or GED - Knowledge and Technical Skills: - Excellent customer service skills - Proficient with the use of MS Office, Outlook and Excel - Knowledge of healthcare insurance benefits and coverage preferred - Experience with requesting and managing customer payments preferred Language Skills: - Ability to read, write and speak English proficiently Physical Demands:  - Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. - Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus  Work Environment: - Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.  Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requisition #
2024-39432
Metropolitan Area
Uniontown, OH

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