Mission Statement and Core Values
Athletico’s sole purpose is to provide exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our core values of patient/client satisfaction, accountability, teamwork and continuous improvement which are the foundation for our unique culture.
While providing the highest level of customer service, this position is responsible for timely response to guarantor or patient account inquiries around services rendered and the patient balance due. The position acts as a liaison between Athletico and its’ patients. During low call volume times, this position is also accountable for collecting a portion of the account receivables and there will be metrics around these duties as well. Overall, this position ensures accurate and timely response to the guarantor/patient and reimbursement from insurance companies, government agencies and patients.
Additional Duties and Responsibilities
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.