Athletico

Assistant Office Coordinator

Job Locations US-MO-Florissant
Post Date 1 month ago(4/29/2020 11:10 AM)
Job Function
Administrative/Clerical
Metropolitan Area
Florissant
Employment Type
Part-Time
Requisition #
2020-12240
Zip Code
63031

Overview

Greater Purpose and Core Values
Athletico empowers people, inspires hope and transforms lives. This is accomplished through
demonstrating our core values of one team, understanding our business, recognition, people-focus,
accountability, continuous innovation and trust & integrity.

 

Position Summary:

The Assistant Office Coordinator will serve as a liaison between Athletico and its patients.  The Assistant Office Coordinator will facilitate communication with patients, clinicians, physicians, insurance companies, work comp adjusters, billing department, and the corporate office.  The Assistant Office Coordinator offers administrative service to insure that patients receive the utmost care and consideration.

Responsibilities

Essential Duties and Responsibilities:

Under the direct supervision of the Facility Manager, the Office Coordinator is responsible for:

 

  • The ability to train staff on the administrative duties of the clinic
  • The ability to multi task and work in a fast paced environment
  • The ability to display compassion with patients
  • The ability to communicate well in a professional setting
  • The ability to support the Office Coordinator to share daily function responsibilities and communicating any questions, changes or updates

 

 

Job Requirements/Specifications:

  • Scheduling and registration of patients
  • Serving as the liaison between insurance companies, patients, clinical staff and the billing center
  • Collecting co-payments, self-pay and durable medical equipment payments
  • Performing administrative duties/special projects assigned
  • Obtaining pre-approval and scheduling Function Capacity Evaluations and verify insurance

Qualifications

Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Minimum of a high school diploma required
  • Customer service skills
  • Proficient with Microsoft Office and Outlook
  • Knowledge of healthcare insurance coverage preferred
  • Prior medical experience preferred

 

 

Essential Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Patient/Client Satisfaction: Providing care/service that exceeds expectations
  • Accountability: Accepting responsibility for my action, decisions, and behaviors
  • Continuous Improvement: Developing personally and professionally
  • Teamwork: Collaborating to achieve a common goal

 

Language Skills:

  • Ability to read, write and speak English proficiently

 

Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

  • Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • While performing the duties of this job, the employee is regularly required to talk and hear
  • Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to:  remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
  • Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
  • Occasionally lift and/or move up to 20-25 pounds 
  • Fine hand manipulation (keyboarding)
  • Travel may be required to existing or new Athletico locations or corporate onsite meetings

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Internal office
  • The noise level in the work environment is usually low

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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